Returns & Exchanges
At DMR, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns or exchanges on all eligible fashion items. All returned products must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all original designer tags and labels are still attached to the garments.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and affix it firmly to the outside of your return package.
- 4.Drop Off and Track
Drop your package off at any authorized courier location and keep your tracking receipt until your refund has been processed by our warehouse team.
